Commonwealth Payroll & HR

Principles of Operation

The success of Commonwealth Payroll & HR relies upon earning your trust and confidence - using our people and our technology to deliver the perfect balance of a high-touch, highly competent customer experience. We operate our business accordingly:

• Dedicated Payroll Specialists provide expertise in payroll and payroll tech, thanks to an innate understanding of our systems and their capabilities. This underscores an altruistic working method that features flexibility and reliability that's convenient and helps you meets your service needs.
• Institutionalized controls (e.g., internal checks and balances, electronic recordkeeping, data security policies and procedures) help detect and prevent fraud.
• A company-wide commitment to creating an unbeatable customer service experience includes a focus on client interaction and communication, response times, access and punctuality..
• Leveraging our technology ensures that you and your employees have access to your data when it is convenient for you, so you can be as efficient as possible.

Secure Environment & Proven Processes

At Commonwealth Payroll & HR, security, disaster prevention and recovery are built in to our environment. From our technology partners, we benefit from a SAS70 Type II operating environment and multiple backup sites. This redundancy allows for a business continuity plan designed to ensure that your payroll is still running, even if we're not.

Since our applications are made available to our clients and their employees via the internet, a high-level of web security is our driving mandate. All access to our solutions is via 128-bit, SSL encryption so the movement of all personal, payroll and other sensitive information is secure and in compliance with data security laws such as Massachusetts Regulation 201 CMR 17.00: Standards for Protection of Personal Information of Residents of the Commonwealth and others.

Insurance Coverage

We carry the following types of insurances on all our employees: general liability, errors and omissions, bonding up to $1 million, umbrella coverage and workers' compensation. Certificates are available upon request.